Privacy Policy
Last updated: August 2025
Who we are
Epic Media Results Ltd (“we”, “our”, or “us”) is a digital marketing agency based in Surrey, United Kingdom. Our website address is: https://epicmediaresults.com.
What personal data we collect and why
We collect personal information directly from users when they:
- Complete our contact or enquiry forms (e.g. name, email, and message)
- Visit our website, where standard cookies and analytics may collect IP address, browser type, device info, and behaviour data
This data is used to:
- Respond to enquiries and provide services
- Understand visitor behaviour to improve our site and services
- Provide relevant advertising (if you consent to cookies)
Legal basis for processing
We process your personal data under the following legal bases:
- Consent — when you submit a form or accept marketing cookies
- Legitimate interest — to improve our services and ensure security
- Contract — when providing services to clients
Cookies and tracking
Our website may use cookies and similar technologies for analytics and advertising. This may include tools such as Google Analytics, Meta Pixel, or LinkedIn Insight Tag. You can opt in or out of cookies via the cookie banner on our website.
Who we share your data with
We may share limited data with trusted third parties who help us operate our business, including:
- Email marketing platforms (e.g. MailerLite, Brevo)
- Analytics services (e.g. Google Analytics)
- Advertising platforms (e.g. Meta Ads, LinkedIn Ads)
- Payment processors (e.g. Stripe or PayPal — in future)
We will never sell your data or share it with unauthorised parties.
How long we retain your data
We retain enquiry data for up to 12 months unless you become a client, in which case we retain information for legal and tax purposes. Analytics data is typically retained for up to 26 months.
Your rights under UK GDPR
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing or data processing
- Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK
How to contact us
To exercise your data rights or ask questions about this policy, contact:
Email: andrew@epicmediaresults.com
Policy updates
We may update this policy from time to time. The latest version will always be published on this page with the updated date shown above.